Terms & Conditions

Effective Date: June 18, 2026

1. LEGAL ENTITY DISCLOSURE

LocalPro is a registered trade name ("DBA") of Tampa Bay Plumbing LLC, a Florida limited liability company. All services are performed by and all agreements are entered into with Tampa Bay Plumbing LLC d/b/a LocalPro ("LocalPro," "Company").

2. ACCEPTANCE OF SERVICES AND COMPLETION OF WORK

By authorizing work, scheduling service, signing an estimate, approving an invoice, authorizing payment, or otherwise engaging LocalPro, you acknowledge and agree to these Terms & Conditions.

Upon completion of authorized work, the customer acknowledges that the services performed were completed in a satisfactory manner and that the premises were left in a satisfactory condition unless concerns are communicated to LocalPro within a reasonable period following completion.

3. ESTIMATES AND PRICING

All estimates, proposals, invoices, and quoted pricing provided by LocalPro are valid for ninety (90) days from the date issued unless otherwise stated in writing.

Additional charges may apply if:

• Existing conditions differ from those observed during the original estimate.
• Hidden damage, concealed plumbing, or unforeseen site conditions are discovered.
• Additional work is requested by the customer.
• Required code upgrades, inspections, or permit requirements are identified during the project.
• Customer-supplied materials are defective, incomplete, incompatible, or unsuitable for installation.

Whenever reasonably possible, customers will be notified before additional work is performed.

4. PAYMENT TERMS

Payment is due immediately upon completion of services unless otherwise agreed to in writing.

Any invoice not paid within thirty (30) days of completion shall accrue interest at the rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is less.

LocalPro reserves the right to suspend future services, warranty obligations, or ongoing work for accounts that remain unpaid.

Accepted payment methods may include cash, check, credit card, financing, ACH transfer, or other approved payment methods.

5. CARD-ON-FILE PAYMENT AUTHORIZATION

By providing a credit card or debit card to LocalPro, the customer authorizes LocalPro to securely retain the payment method on file and charge that payment method for:

• Any required deposit.
• The remaining balance due upon completion of work.
• Approved change orders or additional work authorized by the customer.
• Outstanding balances owed under the terms of the agreement.

Customers will receive an itemized receipt for each charge.

If a deposit is required, work may not be scheduled or initiated until the deposit and/or required payment authorization has been received.

This authorization remains in effect until the project is completed and all amounts owed have been paid in full, unless revoked in writing. Revocation shall not affect amounts already owed for work performed or materials provided.

Payment information is stored and processed through secure third-party payment processors.

6. RETURNED CHECKS AND FAILED PAYMENTS

If any check, electronic payment, ACH transfer, credit card payment, or other payment method is declined, reversed, disputed, charged back, or returned unpaid, the customer agrees to reimburse LocalPro for:

• The original amount owed.
• Any bank fees.
• Payment processor fees.
• Collection costs.
• Reasonable attorney's fees.
• Court costs and filing fees where permitted by law.

All costs, expenses, and attorney's fees incurred by LocalPro in collecting unpaid balances shall be added to the amount due and become immediately payable.

7. CONSTRUCTION LIEN NOTICE

NOTICE TO OWNER

Under Florida law, those who furnish labor, services, materials, or equipment for the repair or alteration of your property and are not paid in full have a right to enforce their claim for payment against your property. This is known as a Construction Lien.

To protect yourself, you should stipulate in your contract that before any payment is made, your contractor is required to provide you with a written release of lien from any person or company that has provided to you a Notice to Owner.

Florida's construction lien law is complex, and it is recommended that you consult an attorney.

8. WATER DAMAGE DISCLAIMER

Plumbing failures often involve hidden moisture, water intrusion, structural impacts, or conditions that may result in damage beyond the visible affected area.

LocalPro is not responsible for:

• Pre-existing water damage.
• Hidden structural damage.
• Damage concealed within walls, ceilings, flooring, foundations, insulation, or building materials.
• Damage occurring before our arrival.
• Secondary damage resulting from delayed repairs, delayed mitigation, or delayed restoration efforts.
• Conditions that were not reasonably visible during service.

Customers acknowledge that water intrusion may create conditions favorable to mold growth and that prompt drying, mitigation, and restoration services may be necessary.

LocalPro recommends that customers consult qualified restoration professionals when water damage is present.

9. MOLD DISCLOSURE AND LIMITATION OF LIABILITY

Water intrusion and elevated moisture levels may create conditions favorable for mold growth.

Customers acknowledge that:

• Mold may exist before service is performed.
• Mold may develop following plumbing failures or water intrusion events.
• Mold spores may present health risks to certain individuals.
• Prompt drying and remediation may be necessary to reduce mold-related risks.

Unless specifically contracted to do so, LocalPro does not perform mold testing, environmental assessments, industrial hygiene services, or mold remediation.

LocalPro shall not be responsible for mold-related damages, health effects, environmental conditions, remediation costs, relocation expenses, or property damage arising from:

• Existing mold conditions.
• Previous plumbing failures.
• Water damage occurring before service.
• Delayed mitigation by property owners or third parties.
• Conditions outside LocalPro's control.

Customers acknowledge responsibility for mold prevention, cleanup, remediation, and associated costs except where otherwise required by applicable law.

10. DRAIN CLEANING, BLOCKAGE, AND SEWER SERVICES

Drain cleaning, sewer cleaning, blockage removal, and flow restoration services are intended to restore proper flow at the time service is performed.

Because blockages may be caused by root intrusion, pipe defects, deteriorated piping, shifting soil, grease accumulation, foreign objects, settlement, or other conditions outside the scope of cleaning services, LocalPro specifically does not warranty the recurrence of drain, sewer, or blockage conditions.

Unless expressly stated in writing, no warranty is provided regarding future blockages or recurrence of sewer line issues.

11. CUSTOMER-SUPPLIED MATERIALS

LocalPro does not warrant, guarantee, or assume responsibility for materials, fixtures, equipment, appliances, or parts supplied by customers or third parties.

If repairs become necessary due to defective, incomplete, incompatible, missing, improperly specified, or otherwise unsuitable customer-supplied materials, additional charges may apply.

12. ACCESS TO PROPERTY

The customer is responsible for providing safe and reasonable access to work areas.

LocalPro shall not be responsible for delays, additional costs, or damages resulting from:

• Restricted access.
• Unsafe conditions.
• Unsecured pets.
• Obstructions around work areas.
• Failure to disclose known hazards.
• Hazardous materials or environmental conditions not disclosed in advance.

13. PHOTOGRAPHY AND DOCUMENTATION

LocalPro may photograph, video record, scan, map, inspect, or otherwise document work areas before, during, and after services are performed.

Documentation may be used for:

• Estimating.
• Quality control.
• Warranty administration.
• Insurance documentation.
• Training.
• Safety compliance.
• Project records.
• Dispute resolution.

Such documentation shall remain the property of LocalPro.

14. WARRANTY LIMITATIONS

Any workmanship warranty provided by LocalPro applies only to services and materials supplied and installed by LocalPro.

Warranty coverage does not apply to:

• Customer-supplied materials.
• Pre-existing conditions.
• Misuse, abuse, neglect, or unauthorized repairs.
• Damage caused by weather, natural disasters, accidents, utility failures, or third parties.
• Issues unrelated to the original work performed.
• Recurring drain or sewer blockages unless expressly covered in writing.

Specific warranty periods, if applicable, will be identified on the estimate, invoice, service agreement, or warranty document.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, LocalPro's liability for any claim arising out of services performed shall be limited to the amount paid by the customer for the specific service giving rise to the claim.

Under no circumstances shall LocalPro be liable for:

• Indirect damages.
• Consequential damages.
• Lost profits.
• Loss of use.
• Business interruption.
• Property value loss.
• Mold-related damages.
• Health-related claims arising from environmental conditions not directly caused by LocalPro's negligence.

16. FORCE MAJEURE

LocalPro shall not be liable for delays or inability to perform services resulting from circumstances beyond its reasonable control, including but not limited to:

• Severe weather.
• Natural disasters.
• Supply chain disruptions.
• Government actions.
• Labor shortages.
• Utility outages.
• Public emergencies.
• Acts of God.

17. GOVERNING LAW

These Terms & Conditions shall be governed by and construed under the laws of the State of Florida without regard to conflict of law principles.

Any dispute arising from services performed by LocalPro shall be brought in a court of competent jurisdiction located within the State of Florida.

18. CONTACT INFORMATION

LocalPro
Tampa Bay Plumbing LLC d/b/a LocalPro

Website: https://local.pro

Phone: (833) 247-POOP

Email: dispatch@local.pro