Privacy Policy

At Local Plumber, we are committed to protecting your personal information and respecting your privacy. The following sections outline how we collect, use, store, and protect your data, how cookies are used, and the terms under which our services are provided.

Privacy Policy

Information We Collect

We may collect basic personally identifiable information (PII) that you voluntarily provide, including:

Name

Email address

Phone number

Service address

Details related to plumbing service requests

How We Use Your Information

Your information may be used for the following internal business purposes:

Responding to inquiries and scheduling service appointments

Providing plumbing services and customer support

Internal recordkeeping and client history

Sending marketing or promotional communications

We do not sell or share your personal information with third parties for their marketing purposes.

How We Store and Protect Your Information

Client information is stored securely in an encrypted CRM system. We use reasonable technical and administrative safeguards to protect against unauthorized access, misuse, or alteration of your data.

Your Choices & Data Removal

If you would like to opt out of marketing messages or request removal of your information from our system, please contact us at services@local-plumber.com. Requests will be handled promptly.

Cookie Policy

Local Plumber uses cookies to improve website performance, measure traffic, and enhance user experience. Cookies may track information such as:

Website usage behavior

Device and browser type

Session preferences

Cookies remain active for their normal lifespan unless disabled by your browser. As cookies become deprecated or replaced by new technologies, we will follow updated best practices. You may disable cookies in your browser settings at any time.

Terms and Conditions

By using our website or scheduling services with Local Plumber, you agree to the following terms:

All services are provided on a best-effort basis by licensed and trained professionals.

All sales and service fees are considered final unless a refund is expressly authorized by management on a case-by-case basis.

Refunds, when approved, may be subject to inspection or verification of work performed.

Quoted prices may vary if additional issues or materials are required beyond the original scope.

Use of our website is at your own risk; Local Plumber is not liable for technical errors, downtime, or third-party interruptions.

Limitation of Liability

Local Plumber is not responsible for incidental, indirect, or consequential damages arising from the use of our services or website. Our maximum liability is limited to the cost of the service provided, unless otherwise required by law.

Contact Information

If you have questions regarding this Privacy Policy, Cookie Policy, or Terms and Conditions, please contact us at services@local-plumber.com.

By using our website or contacting us for services, you acknowledge that you have read, understood, and agree to this policy.